Master of Science in Technical Communication
North Carolina State University, December 2011

Bachelor of Science in Textile and Apparel Business Management
North Carolina State University, May 2005

Relevant Coursework

  • Technology, Law and the Internet
  • Usability Studies
  • Rhetoric of Science and Technology
  • Advanced Technical Writing and Editing
  • Online Information Design and Evaluation

Masters Thesis Project: Development of curriculum for graduate course on Social Media and Technical Communication

Technical Skills

Software and Programming

  • Microsoft Office Suite for Windows; iWork Suite for Macintosh
  • Adobe Products: Acrobat, Photoshop, Illustrator, InDesign, Dreamweaver, Fireworks and some Flash
  • Camtasia, Captivate and Jing
  • Remedy Call Tracking System
  • Knowledge of web standards, HTML, XHTML, jQuery and CSS; experience with PHP, ASP, XML and Javascript; well-versed in responsive design
  • Experience with administration and customization of content managements systems: WordPress, Drupal and Joomla
  • Learning Management administration for Moodle
  • Version control experience with Git
  • Accessibility and usability testing and design experience
  • Google Analytics
  • Database management for MySQL; PHPMyAdmin

Hardware and Networking

  • Troubleshooting in Windows and Macintosh environments. Some experience with Unix and Linux.
  • Experience with Apache web server and cPanel environments
  • PC and printer configuration and troubleshooting
  • Familiar with basic networking concepts, routers, servers, network protocols etc.

Career Summary

2005-present NC State Office of Information Technology
Dynamic Interactions Architect 
Web design and development for NC State University clients; project management including client budgets and timeline; chair of Web Services Team and coordinator of contracts and SLA’s for IT web services; coordination of outreach activities for campus audiences, including educational campaigns and conferences; technology training for users at all skill levels; presentations, and document design tasks; management of part-time staff
2012-present Reify Media, LLC
Project Manager and Communications Officer
Web, logo, and print design for clients in a variety of industries; customer support and training; social media and communications consulting
2003-2005 NC State Office of Information Technology
Education and Publications Assistant
Organized training for graduate and undergraduate students; developed training materials and taught course on a variety of technology topics; coordinated outreach activities; basic troubleshooting for campus users
2002-2012 Marit Web Design and Consulting
Private consulting including web design and development, site maintenance and hosting assistance; usability test design and coordination; development and delivery of training materials on a variety of technology topics


Career Accomplishments

Organization & Leadership

  • Chair of central IT Web Service Team
  • Project leader for IT Orientation activities including New Parent and New Student Orientation sessions, Transfer Orientation sessions, information fairs and an IT print publication
  • Co-founded and helped plan community unconference, SpeedCon
  • Directed a city-sponsored camp including 5 counselors and 200+ children
  • Member of hiring committees for multiple full-time employees; hiring and management of multiple part-time employees
  • Wrote and taught classes on Excel, PowerPoint, HTML and Webpage Design (Dreamweaver), Photoshop, Fireworks, WordPress, Google and others
  • Proposed, planned, marketed and taught classes for university undergraduate students
  • UNC CAUSE 2010  and 2013 Chair for Marketing and Publications
  • 2008-2009 Vice President of the award-winning NC State chapter of the Society for Technical Communicators; Vice President for new NC State SIGDOC Student Chapter

Knowledge and Skills

  • Completed Pathways Leadership Training: June 2008
  • PHP Training: Completed April 2007
  • SAS Programming Essentials coursework: Completed August 2004
  • Performed outstanding customer service skills in retail, education and business oriented markets

Awards and Recognition

  • NC State University Awards for Excellence Nominee – 2008
  • NC State University Awards for Excellence Winner – 2008


Please view samples of work on the Online Portfolio page.


References available upon request.